Placing an Order:


You may place an order by email at orders@nolascupcakes.com or by phone at (615) 752-9428. If you place an order by email, you will receive confirmation of the order being received. Your second email will be the invoice listing the items and total amount due. When placing an order over the phone be prepared to provide your name, contact number and email address. All sales are final and can not be changed as Nola's Cupcakes prepares orders as received. However, you do have the option to add to any previously placed order. Based upon the request, we may need additional time to prepare the order.

We do require that all orders be placed 24-48 hours in advance. For orders of 5 or more dozen, we require a 72 hour notice.

Payment:


We accept MasterCard, VISA, Discover and American Express cards. In the event you experience trouble processing your payment, please contact your card provider directly. Orders are not processed until payment has been completed.

Delivery:


We deliver to Nashville and the surrounding areas. When placing an order, please indicate if there is a specific time that the order is to be delivered, otherwise it will be delivered during our normal times of 11 am - 2 pm. If you are not going to be available during the time of your delivery, please contact us in advance to schedule another delivery time. All orders that are undelivered will have to be disposed at the end of the day as baked goods are highly perishable.

There is a delivery charge that will be included on the invoice.